TERMS AND CONDITIONS

Rever-Bridge Financial Services Ltd

These Terms and Conditions govern all loan applications, facilities, financing products, services, agreements, digital submissions, approvals, disbursements, repayments, and related transactions between Rever-Bridge Financial Services Ltd (“Rever-Bridge”, “the Company”, “the Lender”, “we”, “our”, or “us”) and the applicant, borrower, client, guarantor, or user (“the Borrower”, “Applicant”, “Client”, “you”, or “your”).

1. ACCEPTANCE OF TERMS

By accessing our website, submitting an application, uploading documents, signing digitally, accepting any offer, receiving funds, or using any Company service, the Applicant confirms that they have read, understood, and agreed to these Terms and Conditions and all related policies.

2. PRODUCTS AND SERVICES

Rever-Bridge Financial Services Ltd may provide financing products including but not limited to:

  • GRZ Payroll Loans
  • Private Payroll Loans
  • SME Loans
  • Collateral-Based Loans
  • Invoice Discounting
  • Order Financing
  • Working Capital Financing
  • Business Expansion Financing
  • Short-Term Personal Loans
  • Any other approved financial products

Approval of any application remains entirely at the discretion of the Company.

3. INTEREST RATES AND FEES

The Applicant acknowledges and agrees that approved facilities may attract interest, fees, administrative charges, processing fees, management fees, cost-of-capital charges, legal costs, insurance charges, recovery expenses, penalties, and any other applicable charges.

Interest and applicable charges on any approved facility shall be charged at the fixed rate communicated and agreed upon between the Company and the Borrower at the time of approval. Such interest and charges may be calculated, accrued, and capitalized over the repayment period in accordance with the approved loan structure and repayment schedule.

Where the Borrower fails to make payment on the due date, defaults on any repayment obligation, or where the Company grants any extension, restructuring, deferment, or indulgence, additional interest, penalties, default charges, or accrued charges may continue to apply on the outstanding balance at the discretion of the Company and in accordance with the applicable facility terms.

Should it become necessary for Rever-Bridge Financial Services Ltd to institute recovery proceedings, legal action, collections processes, or enforcement measures for recovery of any outstanding amounts, the Company shall be entitled to continue charging applicable interest, penalties, recovery costs, legal fees, collection charges, and any related expenses permitted by law until full settlement of the outstanding obligation.

The Company reserves the right to revise rates, fees, or product structures subject to applicable laws and internal policies.

4. APPLICATIONS AND APPROVALS

Submission of an application does not guarantee approval.

All applications remain subject to:

  • Verification procedures
  • Risk assessment
  • Affordability analysis
  • Document review
  • Internal approval processes
  • Availability of funds
  • Compliance requirements
  • Fraud screening

The Company may approve, decline, suspend, request additional information, or withdraw any application at its sole discretion.

5. DIGITAL APPLICATIONS AND ELECTRONIC CONSENT

The Applicant acknowledges that:

  • Applications may be submitted electronically
  • Electronic signatures shall constitute valid consent
  • Uploaded documents form part of the application record
  • Electronic communications shall constitute official communication
  • Digital approvals and records may be used as evidence
  • Electronic records may be retained by the Company

The Applicant agrees that digital signatures, checkbox confirmations, OTP confirmations, uploaded signatures, and electronic acknowledgements may be treated as legally binding.

6. VERIFICATION AUTHORITY

The Applicant authorizes Rever-Bridge Financial Services Ltd to verify any information provided including:

  • Employment details
  • Business operations
  • Bank statements
  • Payslips
  • Collateral ownership
  • Mobile money records
  • References
  • CRB records
  • Business registrations
  • Tax records
  • Supplier or customer confirmations
  • Government payroll information

The Company may contact employers, banks, references, government institutions, credit bureaus, suppliers, customers, guarantors, agents, or any other relevant third party for verification purposes.

7. FALSE INFORMATION AND FRAUD

The Applicant confirms that all submitted information is true, accurate, and complete.

Submission of false, altered, misleading, forged, or fraudulent information may result in:

  • Immediate rejection
  • Cancellation of approval
  • Acceleration of repayment
  • Blacklisting
  • Reporting to authorities
  • Civil recovery proceedings
  • Criminal prosecution

8. DISBURSEMENT

Approved facilities may be disbursed through:

  • Bank transfer
  • Mobile money
  • Direct supplier payment
  • Any approved payment method

The Applicant remains responsible for ensuring submitted account details are accurate. The Company shall not be liable for losses resulting from incorrect banking or payment details supplied by the Applicant.

9. REPAYMENT OBLIGATIONS

The Borrower agrees to repay all amounts due according to the approved repayment schedule.

Repayments may be collected through:

  • Payroll deductions
  • Standing orders
  • Direct bank deposits
  • Mobile money payments
  • Direct debit arrangements
  • Collections agents
  • Any lawful recovery method

Failure of payroll deductions, debit orders, or third-party payment arrangements shall not release the Borrower from repayment obligations.

10. EARLY SETTLEMENT

The Borrower may settle the facility early subject to:

  • Settlement quotations issued by the Company
  • Applicable accrued charges
  • Non-refundable processing or administrative fees
  • Applicable early settlement charges where applicable

11. DEFAULT

The Borrower shall be considered in default if:

  • Payments are missed
  • Information provided proves false
  • Employment terminates
  • The Borrower becomes insolvent
  • Collateral is disposed of without consent
  • Any agreement term is breached
  • The Borrower dies
  • The Company reasonably believes repayment is at risk

Upon default, the Company may:

  • Demand immediate repayment
  • Institute legal proceedings
  • Recover collateral
  • Charge penalties
  • Report to CRBs
  • Engage debt collectors
  • Suspend further services

12. COLLECTIONS AND RECOVERY

The Borrower agrees that the Company may use lawful recovery methods including:

  • Phone calls
  • SMS
  • Email
  • WhatsApp communication
  • Employer follow-ups
  • Field visits
  • Debt collection agencies
  • Legal action

All recovery-related legal costs, tracing costs, collection commissions, court costs, and related expenses may be charged to the Borrower where permitted by law.

13. CREDIT BUREAU CONSENT

The Borrower authorizes the Company to:

  • Conduct credit checks
  • Access CRB information
  • Share repayment history
  • List defaults where legally permitted

14. COLLATERAL

Where collateral is provided:

  • The Borrower confirms lawful ownership or authority
  • The Company may verify ownership
  • The Borrower may not dispose of collateral without consent
  • The Company may enforce security rights upon default

15. PRIVACY AND DATA PROTECTION

The Applicant consents to collection, processing, storage, and use of personal and business information for:

  • Loan processing
  • Verification
  • Collections
  • Compliance
  • Internal administration
  • Fraud prevention
  • Client communication
  • Business operations

The Company may retain records electronically in accordance with operational and legal requirements.

16. COMMUNICATION

The Applicant agrees that the Company may communicate through:

  • Phone calls
  • SMS
  • Email
  • WhatsApp
  • Website notifications
  • Physical correspondence

17. LIMITATION OF LIABILITY

The Company shall not be liable for:

  • System interruptions
  • Internet failures
  • Banking delays
  • Third-party service failures
  • Incorrect information supplied by Applicants
  • Delays beyond reasonable control

18. GOVERNING LAW

These Terms and Conditions shall be governed by the laws of the Republic of Zambia.

19. AMENDMENTS

The Company reserves the right to amend these Terms and Conditions, products, fees, processes, or policies at any time.

20. ENTIRE AGREEMENT

These Terms and Conditions, together with approved schedules, loan agreements, repayment plans, policies, declarations, digital records, and supporting documents, constitute the full agreement between the Parties.

CONTACT INFORMATION

Rever-Bridge Financial Services Ltd
2nd Floor, Woodgate House, Cairo Road, Lusaka
Phone: 0573236001 | 0963276879
Email: info@reverbridge.com
Website: www.reverbridge.com